General

Error Code	Message
AccountShouldBeReal	Only real accounts are allowed to open [_1] real accounts. Demo account cannot open real dxtrader.
AccountTypesMismatch	Transfer between real and virtual accounts is not allowed.
AccountWithDeposit	Change of currency is not allowed for an existing account with previous deposits.
AffiliateNotFound	N/A
AllowCopiersError	Copier can't be a trader.
AlreadyAgeVerified	Your age has already been verified.
AlreadyVerified	This account is already phone number verified.
AmountNotAllowed	The minimum amount for transfers is [_1] [_2] after conversion fees are deducted. Please adjust the amount.
AppGet	Not Found
AppRegister	Not Found
AppUpdate	N/A
AppropriatenessTestFailed	Failed to reach an acceptable trading experience score.
AuthenticateAccount	Please authenticate your [_1] account to proceed with the fund transfer.
AuthenticateAccountCreate	Please verify your [_1] account to proceed with account creation.
AuthorizationRequired	Please log in.
BadSession	The token you used is invalid in this session. Please get a new token and try again.
BalanceExceeded	This deposit will cause your account balance to exceed your account limit of 300000 USD.
BarrierValidationError	Barrier can only be up to [_1] decimal places.
BelowMinimumAge	Value of date of birth is below the minimum age required.
CannotChangeAccountDetails	You may not change these account details. Correct error code.
CannotChangeWallet	Sorry, your trading account is already linked to a wallet.
CannotGetOpenPositions	A connection error happened while we were completing your request. Please try again later.
CannotLinkVirtualAndReal	Please ensure your trading account type is the same as your wallet account type.
CannotLinkWallet	Sorry, we couldn't link your trading account to this wallet.
CashierLocked	Your account cashier is locked. Please contact us for more information. Correct error code for cashier locked.
CashierNotAllowed	Cashier deposits and withdrawals are not allowed on this account.
CashierRequirementsMissing	Your profile appears to be incomplete. Please update your personal details to continue.
ClaimedDocument	This document number was already submitted for a different account. Please contact us via live chat if you need help.
ClientCashierLocked	You cannot transfer to account [_1], as their cashier is locked.
ClientCurrencyMismatch	You cannot perform this action, as [_1] is not the default account currency for client [_2].
ClientCurrencyMismatchWithdraw	You cannot perform this action, as [_1] is not the default currency for your account [_2].
ClientDisabledAccount	You cannot transfer to account [_1], as their account is disabled.
ClientDocumentsExpired	You cannot transfer to account [_1], as their verification documents have expired.
ClientFrozen	We are completing your request. Please give us a few more seconds.
ClientInsufficientBalance	Sorry, you cannot withdraw. Your account balance is [_3] [_2].
ClientMissing	The client is missing, please provide a valid client.
ClientRequirementsMissing	You cannot transfer to account [_1], as their profile is incomplete.
ClientsAreTheSame	Payment agent transfers are not allowed within the same account.
ClosedMarket	Transfers are unavailable on weekends. Please try again anytime from Monday to Friday.
ConnectionError	Cannot create an order for [_1].
ContractCreationFailure	Contract's stake amount is more than the maximum purchase price.
ContractIDRequestFailure	Failed to retrieve broker code from client login ID.
ContractUpdateError	N/A
ContractUpdateFailure	Contract ID is required to update contract.
ContractUpdateHistoryError	Sorry, an error occurred while processing your request.
CopyTradingNotAllowed	Trader does not allow copy trading.
CryptoAccount	Account currency is set to cryptocurrency. Any change is not allowed.
CryptoLimitAgeVerified	Withdrawal request of [_1] [_2] exceeds cumulative limit for transactions. Please verify your identity.
CryptoWithdrawalBalanceExceeded	Withdrawal amount of [_1] [_2] exceeds your account balance of [_3] [_2].
CryptoWithdrawalError	Error validating your transaction, please try again in a few minutes.
CryptoWithdrawalLimitExceeded	Withdrawal amount of [_1] [_2] exceeds your account withdrawal limit of [_3] [_2].
CryptoWithdrawalMaxReached	You have reached the maximum withdrawal limit of [_1] [_2]. Please authenticate your account to make unlimited withdrawals.
CryptoWithdrawalNotAuthenticated	Please authenticate your account to proceed with withdrawals.
CurrencyChangeIsNotPossible	Change of currency is not allowed for a trading account.
CurrencyConflict	Currency provided is different from account currency.
CurrencyMismatch	Please ensure your trading account currency is the same as your wallet account currency.
CurrencyNotAllowed	The provided currency [_1] is not selectable at the moment. Currency GBP is disabled for signup for maltainvest.
CurrencyNotApplicable	The provided currency [_1] is not applicable for this account.
CurrencyNotLegalLandingCompany	Currency provided is not valid for your account.
CurrencyShouldMatch	Currency provided is different from account currency.
CurrencySuspended	Transfers between [_1] and [_2] are currently unavailable. Please try again later.
DECEASED	The document's owner is deceased.
DOB_MISMATCH	The date of birth retrieved from your document doesn't match your profile.
DOCUMENT_REJECTED	Document was rejected by the provider.
DemoTopupBalance	We cannot complete your request. You can only ask for additional virtual funds if your demo account balance falls below [_1] [_2].
DemoTopupThrottle	We are processing your top-up request. Please wait for your virtual funds to be credited.
DepositAttempted	Change of currency is not allowed after the first deposit attempt.
DepositLimitExceeded	Deposit exceeds [_1] limit [_2]. Aggregated deposit over period [_3]. Current amount [_4].
Deprecated	This API is deprecated.
DifferentFiatCurrencies	Account transfers are not available for accounts with different currencies. Fiat->fiat not allowed - correct error code.
DisabledAccount	You cannot perform this action, as your account [_1] is currently disabled.
DisabledClient	Please log in.
DocumentMissing	The document is missing.
DocumentNumberMissing	The field document number is required. Document number is missing.
DocumentTypeMissing	The field document type is required. Document type is missing.
DocumentsExpired	Your identity documents have expired. Visit your account profile to submit your valid documents and unlock your cashier.
DuplicateAccount	Sorry, an account already exists with those details. Only one real money account is allowed per client.
DuplicateCurrency	Please note that you are limited to only one [_1] account.
DuplicateVirtualWallet	Sorry, a virtual wallet account already exists.
DuplicateWallet	Sorry, a wallet already exists with those details.
EMPTY_RESPONSE	The verification status is not available. There is no response from provider.
EMPTY_STATUS	The verification status was empty, rejected for lack of information.
EXPIRED	The document's validity has been expired.
EmptySourceCurrency	Please deposit to your account.
ExchangeRatesNotAvailable	Exchange rates are not currently available.
ExchangeRatesUnavailable	Sorry, transfers are currently unavailable. Please try again later.
Experimental	This currency is temporarily suspended. Please select another currency to proceed.
ExpiredDocument	The document you used appears to be expired. Please use a valid document.
FailedToGenerateOTP	Could not generate OTP. Please try again in a few minutes. No attempts left.
FinancialAccountExists	You already have a financial money account. Please switch accounts to trade financial products.
FinancialAccountMissing	Your existing account does not allow MT5 trading. To open an MT5 account, please upgrade to a financial account.
FinancialAssessmentRequired	Please complete your financial assessment. MF client has to complete financial assessment irrespective of risk classification.
FinancialRiskNotApproved	Financial Risk approval is required.
GamingAccountMissing	Your existing account does not allow MT5 trading. To open an MT5 account, please upgrade to a gaming account.
General	A connection error happened while we were completing your request. Please try again later.
GetContractDetails	Cannot create contract
GetProposalFailure	Cannot create contract
HaveOpenPositions	Please withdraw your account balance and close all your open positions before revoking MT5 account manager permissions.
HighRiskNotAuthenticated	Please authenticate your account.
IDVResultMissing	The IDV result is missing.
INFORMATION_LACK	The verification is passed but the personal info is not available to compare.
INVALID_WEBHOOK_REQUEST	The verification status is not available, provider says: Invalid webhook request.
IdentityVerificationDisabled	This verification method is currently unavailable. IDV is currently disabled.
IdentityVerificationDisallowed	This method of verification is not allowed. Please try another method. Client not allowed to upload data.
IncompatibleClientLoginidClientFrom	You can only transfer from the current authorized client's account. VRTC token cannot perform transfer for VRW account.
IncompatibleCurrencyType	Please provide valid currency.
IncompatibleLandingCompanies	Transfers between accounts are not available for your account.
IncompleteFinancialAssessment	The financial assessment is not complete. Financial assessment should be complete.
InsufficientAccountDetails	Please provide complete details for your account. It should return error if client does not accept risk.
InternalCashierError	Sorry, cashier is temporarily unavailable. Please try again later.
InternalClient	This feature is not allowed for internal clients.
InternalServerError	Sorry, an error occurred while processing your request.
InvalidAccount	Sorry, account opening is unavailable. InvalidAccount (used to be Invalid Jersey postcode).
InvalidAccountRegion	Sorry, account opening is unavailable in your region. It should return error code if wallet is unavailable in country of residence.
InvalidAccountType	We can't find this account. Please check the details and try again. Invalid account_type entered on dry run.
InvalidAmount	Invalid amount. Amount provided cannot have more than [_1] decimal places.
InvalidAppID	Your [_1] is invalid. 'app_id'.
InvalidArrayValue	Valid array was expected.
InvalidBrand	Brand is invalid.
InvalidCitizenship	Sorry, our service is not available for your country of citizenship. Correct error code for invalid citizenship for maltainvest.
InvalidCompanyInput	Input parameter 'company' is not supported for the account type.
InvalidCryptoCurrency	The provided currency [_1] is not a valid cryptocurrency.
InvalidDateFirstContact	Date first contact is invalid.
InvalidDateOfBirth	Date of birth is invalid.
InvalidDocumentAdditional	It looks like the document details you entered are invalid. Please check and try again. Invalid document number.
InvalidDocumentNumber	It looks like the document number you entered is invalid. Please check and try again. Invalid document number.
InvalidDocumentType	The document type you entered isn't supported for the country you selected. Document type does not exist.
InvalidLandingCompany	Invalid landing company - [_1].
InvalidLoginid	We can't find this login ID in our database. Please check the details and try again. Error code for mt5_get_settings wrong login.
InvalidLoginidFrom	You are not allowed to transfer from this account.
InvalidLoginidTo	You are not allowed to transfer to this account.
InvalidMarketType	We can't find this account market type. Please check the details and try again.
InvalidMaxAmount	The maximum amount for deposits is [_1] [_2]. Please adjust your amount. Invalid max amount hit.
InvalidMinAmount	The minimum amount for transfers is [_1] [_2]. Please adjust your amount. Invalid min amount hit.
InvalidNumericValue	The numeric value is invalid.
InvalidOTP	The OTP is not valid.
InvalidOfferings	Correct error code.
InvalidParameters	PA parameters are valid from paymentagent_withdraw only.
InvalidPassword	Forgot your password? Please reset your password. Error code for mt5_password_check wrong password.
InvalidPhone	Please enter a valid phone number, including the country code (e.g. +15417541234). Phone number could not contain alphabetic characters.
InvalidPlaceOfBirth	Please enter a valid place of birth.
InvalidPlatform	We can't find this account platform. Please check the details and try again.
InvalidPrice	Invalid price. Price provided cannot have more than [_1] decimal places.
InvalidProductOffering	We can't find this product offering. Please check the details and try again.
InvalidResidence	Sorry, our service is not available for your country of residence. Returns correct response when CPA selected in non-DIEL Country.
InvalidSellContractProposal	Unknown contract sell proposal.
InvalidServerInput	Input parameter 'server' is not supported for the account type.
InvalidStartEnd	Start time [_1] must be before end time [_2].
InvalidState	Sorry, the provided state is not valid for your country of residence. Correct error code if address state doesn't match the country of residence.
InvalidStringValue	This field must contain at least one alphabetic character.
InvalidStyle	Style [_1] invalid.
InvalidSubAccountType	We can't find this account. Please check the details and try again. Invalid mt5_account_type entered on dry run.
InvalidSymbol	Symbol [_1] invalid.
InvalidTradingAccount	Sorry, we couldn't find your trading account.
InvalidTradingPlatformPasswordFormat	Please use [_1] to reset your password. Your password must be 8 to 16 characters long. It must include lowercase, uppercase letters, numbers, and special characters.
InvalidUser	Your User ID appears to be invalid. If user not found, it should return error.
InvalidWalletAccount	Sorry, we couldn't find your wallet account.
InvalidtoBuy	Invalid to Buy.
IssuingCountryMissing	The field issuing country is required. Issuing country is missing.
LimitOrderAmountTooHigh	N/A.
MALFORMED_JSON	The verification status is not available, provider says: Malformed JSON.
MYAFFRuntimeError	Error in response structure.
MarketIsClosed	This market is presently closed.
MaxWithdrawalIsLessThanMin	The requested maximum amount must be greater than the minimum amount.
MigrationAlreadyFinished	Wallet migration is already finished.
MigrationAlreadyInProgress	Wallet migration is already in progress.
MigrationNotFailed	Migration is not in failed state.
MigrationSuspended	Wallet migration is not available.
MinWithdrawalIsNegative	The requested minimum amount must be greater than zero.
MissingAmount	Please enter the amount you want to transfer.
MissingContractId	Contract ID is required to cancel contract.
MissingID	Your login ID is missing. Please check the details and try again.
MissingRequiredParams	Target currency is required.
MissingSignupDetails	Your profile appears to be incomplete. Please update your personal details to continue.
MockResponseNotFound	Cannot find mock RPC response for method.
MultiplierNotAllowed	Up to 100 tokens are allowed.
NAME_MISMATCH	The name retrieved from your document doesn't match your profile.
NEEDS_TECHNICAL_INVESTIGATION	The verification status is not available, provider says: Needs Technical Investigation.
NeedBothSecret	Need both secret question and secret answer.
NewAccountLimitReached	You have created all accounts available to you. Correct error code.
NewAccountPOAFailed	Failed to create account due to failed Proof of Address with status: [_1].
NoAccountCurrency	Please set the currency for your existing account. Correct error code when currency not set.
NoAccountDetails	We are retrieving your MT5 details. Please give us a few more seconds.
NoAttemptsLeft	Please wait for some time before requesting another link.
NoAuthNeeded	You don't need to authenticate your account at this time.
NoBalanceVerifyMail	Withdrawal isn't possible because you have no funds in your [_1] account.
NoConnection	N/A.
NoCurrencySet	Please set the currency of your account.
NoExchangeRates	Sorry, transfers are currently unavailable. Please try again later. Transfer from suspended currency not allowed - correct error code.
NoManagerAccountWithdraw	Withdrawals from MT5 manager accounts are not possible. Please choose another payment method.
NoMaxTurnoverLimit	Please set your 30-day turnover limit in our self-exclusion facilities to access the cashier.
NoMoney	Your withdrawal is unsuccessful. Please make sure you have enough funds in your account.
NoRealtimeQuotes	Realtime quotes not available for [_1].
NoResidence	Please set your country of residence.
NoSubmissionLeft	You've reached the maximum number of attempts for verifying your proof of identity with this method. No submission left occurred.
NoSymbolProvided	Please provide an underlying symbol.
NoTaxInformation	Tax-related information is mandatory for legal and regulatory requirements. Please provide your latest tax information.
NoTransferFee	Transfers are currently unavailable between [_1] and [_2]. Please use a different currency or try again later.
NoWithdrawalOrTradingStatus	You cannot perform this action, as your account is withdrawal locked.
NotAgeVerified	Please verify your identity. CR client with no POI and no POA gets error code NotAuthenticated from paymentagent_create.
NotAuthenticated	Please authenticate your account. CR client with no POA gets error code NotAuthenticated from paymentagent_create.
NotAuthorized	Your account needs to be authenticated to perform payment agent transfers.
NotFound	N/A.
NotSupportedCountry	The country you selected isn't supported. Not supported country.
OfferingsValidationError	correct error code
OfferingsValidationFailure	correct error code
OpenP2POrders	You cannot change account currency while you have open P2P orders.
OrderCreationError	This feature is only available for accounts with crypto as currency.
OutdatedDocuments	Your proof of address document is outdated. Visit your account profile to submit your valid documents and unlock your cashier.
PACashierLockedWithdraw	You cannot perform the withdrawal to account [_1], as the payment agent's cashier is locked.
PACommisionWithdrawalLimit	The amount you entered exceeds your commission balance. You may withdraw up to [_1] [_2].
PACurrencyMismatch	You cannot perform this action, as [_1] is not the default account currency for payment agent [_2].
PACurrencyMismatchWithdraw	You cannot perform this action, as [_1] is not default currency for payment agent account [_2].
PADepositsWithdrawalLimit	As some of your previous deposits were made via a payment agent, the maximum you can withdraw is [_1] [_2].
PADepositsWithdrawalZero	As your previous deposits were made via a payment agent, you can only withdraw via a payment agent.
PADisabledAccountWithdraw	You cannot perform the withdrawal to account [_1], as the payment agent's account is disabled.
PADocumentsExpiredWithdraw	You cannot perform withdrawal to account [_1], as payment agent's verification documents have expired.
PAP2PDepositsWithdrawalLimit	As some of your previous deposits were made via P2P and payment agents, the maximum you can withdraw is [_1] [_2].
PAP2PDepositsWithdrawalZero	As your previous deposits were made via P2P and a payment agent, you can only withdraw via those methods.
PASameAccountWithdrawal	You cannot withdraw funds to the same account.
PATransferClientFailure	You cannot transfer to account [_1].
PAUnwelcomeStatusWithdraw	We cannot transfer to account [_1]. Please select another payment agent.
PAWithdrawalDifferentBrokers	Payment agent withdrawals are not allowed for specified accounts.
POAVerificationFailed	Proof of Address verification failed. Withdrawal operation suspended.
PROMO8	N/A
PROVIDER_UNAVAILABLE	The verification status is not available, provider says: Provider Unavailable.
PasswordError	That password is incorrect. Please try again.
PasswordReset	Please reset your password to continue. error code for 6th bad password
PaymentValidationError	An error occurred while processing your request. Please try again later.
PaymentsSuspended	Payments are currently unavailable. Please try again later.
Permission Denied	You can not perform the phone number verification while impersonating an account
PhoneNumberTaken	The phone number is not available. the phone number is not available.
PhoneNumberVerificationSuspended	Phone Number Verification is temporarily suspended suspended!
PoBoxInAddress	P.O. Box is not accepted in address.
PotentialFraud	Please authenticate your account.
PriceMoved	price moved error
ProfessionalAlreadySubmitted	You already requested professional status.
ProfessionalNotAllowed	Professional status is not applicable to your account.
ProofRequirementError	Proof of Identity or Address requirements not met. Operation rejected.
REJECTED_BY_PROVIDER	The document was rejected by the Provider.
RETRY_MECHANISM	The document's verification is waiting for the provider.
RateLimitExceeded	Permission denied.
RealAccountMissing	You are on a virtual account. To open an MT5 account, please upgrade to a real account. Real account missing
RequiredFieldMissing	This field is required.
ResidentSelfDeclarationRequired	Resident Self Declaration required for country. It should return error: ResidentSelfDeclarationRequired
SameAccountNotAllowed	Account transfers are not available within same account.
SameAsInvestorPassword	The new password is the same as your investor password. Please take a different password.
SameAsMainPassword	The new password is the same as your main password. Please take a different password.
SelfExclusion	You have chosen to exclude yourself from trading on our website until [_1]. If you are unable to place a trade or deposit after your self-exclusion period, please contact us via live chat. If password is weak it should return error
SelfExclusionLimitExceeded	This deposit will cause your account balance to exceed your limit of 1000 USD. To proceed with this deposit, please adjust your self exclusion settings.
SellExpiredError	There was an error processing the request.
SetExistingAccountCurrency	Please set your account currency. correct error code.
StreamingNotAllowed	Streaming for this symbol is not available due to license restrictions.
SuccessRegister	Error in response structure
Suspendedlogin	This email address is invalid.
SwitchAccount	This account does not allow MT5 trading. Please log in to the correct account.
SystemMaintenance	Sorry, cashier is temporarily unavailable due to system maintenance.
SystemMaintenanceCrypto	Sorry, crypto cashier is temporarily unavailable due to system maintenance.
SystemMaintenanceDepositOutage	Deposits are temporarily unavailable for [_1]. Please try later.
SystemMaintenanceWithdrawalOutage	Withdrawals are temporarily unavailable for [_1]. Please try later.
TIMEOUT	The verification status is not available, provider says: Timeout.
TINDetailInvalid	The provided Tax Identification Number is invalid. Please try again.
TINDetailsMandatory	We require your tax information for regulatory purposes. Please fill in your tax information. should complete tax details
TaxInformationCleared	Tax information cannot be removed once it has been set.
Testing	N/A
Throttle	It looks like you have already made the request. Please try again later.
Timeout	N/A
TooManyDecimalPlaces	Only [_1] decimal places are allowed.
TooManyTokens	Up to 100 tokens are allowed.
TradingPlatformError	Sorry, an error occurred. Please try again later. bad params
TradingPlatformInvalidAccount	This [_1] account is not available for your account. Has correct error code for duplicate account
TransferBetweenAccountsError	Transfers between accounts are not available for your account. error code is TransferBetweenAccountsError
TransferBetweenDifferentCurrencies	Your account currencies need to be the same. Please choose accounts with matching currencies and try again.
TransferBlocked	Transfers are not allowed for these accounts.
TransferBlockedClientIsVirtual	The authorized account cannot be used to perform transfers. virtual account -> MT5 demo transfer error code
TransferBlockedLegacy	Transfers are not allowed for these accounts.
TransferBlockedTradingAccounts	Transfers are not allowed for these accounts.
TransferBlockedWalletDeposit	Transfers are not allowed for these accounts. cannot transfer crw -> PA client
TransferBlockedWalletNotLinked	Transfers are not allowed for these accounts. unlinked account error code
TransferBlockedWalletWithdrawal	Transfers are not allowed for these accounts. cannot transfer p2p -> crw
TransferCurrencyMismatch	Currency provided is different from account currency.
TransferInvalidAmount	Please provide valid amount.
TransferSetCurrency	Please set the currency for your existing account [_1].
TransferSuspended	Transfers between fiat and crypto accounts are currently unavailable. Please try again later.
TransferToNonPaSibling	You are not allowed to transfer to this account. Transferring from a payment agent to non-pa sibling is not allowed.
TransferToOtherPA	You are not allowed to transfer to other payment agents.
UNAVAILABLE_ISSUER	The verification status is not available, provider says: Issuer Unavailable.
UNAVAILABLE_MICROSERVICE	The verification status is not available, provider says: Microservice unavailable.
UNAVAILABLE_STATUS	The verification status is not available, provider says: N/A.
UNDERAGE	You're under legal age.
UNEXPECTED_ERROR	The verification status is not available, provider says: Unexpected Error.
UnderageBlocked	The document you used appears to be from an underage individual. Please use a valid document. The document has been underage blocked.
UnrecognizedEvent	No such category or event. Please check the provided value.
UnwelcomeAccount	We are unable to do that because your account has been restricted. If you need help, let us know.
UnwelcomeStatus	We are unable to transfer to [_1] because that account has been restricted.
UploadDenied	error code is correct
UserIsNotEligibleForMigration	Your account is not ready for wallet migration.
UserServiceError	invalid auth_token
VERIFICATION_STARTED	The document's verification has started.
ValueOutOfRange	It must be between [_1] and [_2].
VirtualAccount	This is a virtual-money account. Please switch to a real-money account to access cashier.
VirtualNotAllowed	This feature is not available to virtual accounts. Virtual not allowed
WalletAccountsNotAllowed	Transfer between wallet accounts is not allowed.
WalletMigrationInprogress	This may take up to 2 minutes. During this time, you will not be able to deposit, withdraw, transfer, and add new accounts.
WalletSignupUnavailable	New wallet accounts are not available in your country. wallet signup unavailable error code
WithdrawalLocked	You cannot perform this action, as your account is withdrawal locked.
WithdrawalLockedStatus	You cannot perform this action, as your account is withdrawal locked. Correct error code
WrongAmount	Please enter a valid amount to transfer.
WrongLoginID	Login ID ([_1]) does not exist.
account_opening_reason	Your account opening reason cannot be changed.
age_validation.minimum_accepted_age	Your age in the document you provided appears to be below 18 years. We're only allowed to offer our services to clients above 18 years old, so we'll need to close your account. If you have a balance in your account, contact us via live chat and we'll help to withdraw your funds before your account is closed.
already_expired => {message	Expiration date cannot be less than or equal to current date.
citizen	Your citizenship cannot be changed.
compromised_document	Your document failed our verification checks.
data_comparison.date_of_birth	The date of birth on your document doesn't match your profile.
data_comparison.date_of_expiry	Your document has expired.
data_comparison.document_numbers	Your document appears to be invalid.
data_comparison.document_type	Your document appears to be invalid.
data_comparison.first_name	The name on your document doesn't match your profile.
data_comparison.issuing_country	Your document appears to be invalid.
data_comparison.last_name	The name on your document doesn't match your profile.
date_of_birth	Your date of birth cannot be changed.
description	DP2P is Deriv's peer-to-peer deposit and withdrawal service
duplicate email	Your provided email address is already in use by another Login ID. According to our terms and conditions, you may only register once through our site. Correct error code
duplicate name DOB	Sorry, it looks like you already have a real money account with us. Only one real money account is allowed for each client.
duplicated_document	We're unable to verify the document you provided as it was already submitted.
email unverified	Your email address is unverified. It should return error if email unverified
end_date	Please enter end date.
first_name	Your first name cannot be changed.
insufficient score	Unfortunately your answers to the questions above indicate that you do not have sufficient financial resources or trading experience to be eligible to open a trading account at this time.
invalid	Sorry, account opening is unavailable. Exception thrown for client creation.
invalid residence	Sorry, our service is not available for your country of residence. gb is not allowed to sign up
invalid_exp_date => {message	Invalid expiration date
invalid_proof_of_ownership_id => {message	The proof of ownership id provided is not valid.
last_name	Your last name cannot be changed.
market => { name => 'forex', display_name	Forex
message_to_client	This account is already phone number verified
missing_doc_id => {message	Document ID is required.
missing_exp_date => {message	Expiration date is required.
missing_issuing_country => {message	Issuing country is mandatory for proof of identity
missing_proof_of_ownership_details => {message	You must specify the proof of ownership details.
missing_proof_of_ownership_id => {message	You must specify the proof of ownership id.
no residence	Your account has no country of residence.
place_of_birth	Your place of birth cannot be changed.
poa_pending	POA document is already uploaded and pending for review
poi_pending	POI documents are already uploaded and pending for review
pricing error	Unable to price the contract.
salutation	Your salutation cannot be changed.
secret_answer	Your secret answer cannot be changed.
secret_question	Your secret question cannot be changed.
selfie	We're unable to verify the selfie you provided as it does not match the required criteria. Please provide a photo that closely resembles the document photo provided.
start_date	Please enter start date.
subject	Your new trading password request
system_maintenance	Sorry, cashier is temporarily unavailable due to system maintenance.
tax_identification_number	Your tax identification number cannot be changed.
tax_residence	Your tax residence cannot be changed.
title	Phone number verification
too young	Sorry, you are too young to open an account.

MT5

Error Code	Description
ExpiredDocumentsMT5	Your identity documents have expired. Visit your account profile to submit your valid documents and create your MT5 Financial STP account.
IncompatibleMt5ToMt5	Transfer between two MT5 accounts is not allowed.
IncorrectMT5PasswordFormat	Your password must be 8 to 16 characters long. It must include lowercase, uppercase letters, numbers, and special characters.
InvalidMT5Account	Sorry, we couldn't find your MT5 account.
InvalidMT5Group	This MT5 account has an invalid Landing Company. Permission denied.
MT5APISuspendedError	MT5 is currently unavailable. Please try again later.
MT5AccountCreationThrottle	We're unable to add another MT5 account right now. Please try again in a minute.
MT5AccountExisting	Change of currency is not allowed due to an existing MT5 real account.
MT5AccountInaccessible	The following MT5 account(s) are temporarily inaccessible: [_1]. Please try again later.
MT5AccountInactive	Your MT5 account is inactive. Please contact us for more information.
MT5AccountLocked	Your MT5 account is locked. Please contact us for more information.
MT5AccountMigrationSuspended	Failed to migrate account. [_1] Account for migration not found.
MT5CreateUserError	An error occurred while creating your account. Please check your information and try again. Has correct error code for duplicate account.
MT5DEMOAPISuspendedError	MT5 is currently unavailable. Please try again later.
MT5DepositError	error code is MT5DepositError
MT5DepositLocked	You cannot make a deposit because your MT5 account is disabled. Please contact our Customer Support team.
MT5DepositSuspended	Deposits are currently unavailable. Please try again later.
MT5Duplicate	An account already exists with the information you provided. If you've forgotten your username or password, please contact us.
MT5GetGroupError	N/A
MT5GetUserError	N/A
MT5InvalidAccount	An invalid MT5 account ID was provided.
MT5KYCDepositLocked	You cannot make a deposit because your MT5 account identity verification requirements are not met. Please contact our Customer Support team.
MT5KYCWithdrawalLocked	You cannot make a withdrawal because your MT5 account identity verification requirements are not met. Please contact our Customer Support team.
MT5NotAllowed	MT5 [_1] account is not available in your country yet. Only svg, malta, maltainvest clients allowed.
MT5PasswordChangeError	You've used this password before. Please create a different one.
MT5PasswordEmailLikenessError	You cannot use your email address as your password.
MT5REALAPISuspendedError	MT5 is currently unavailable. Please try again later.
MT5REALDepositSuspended	Deposits are currently unavailable. Please try again later.
MT5REALWithdrawalSuspended	Withdrawals are currently unavailable. Please try again later.
MT5SamePassword	Please use different passwords for your investor and main accounts.
MT5Suspended	MT5 account management is currently suspended.
MT5SwapFreeNotAllowed	MT5 swap-free [_1] account is not available in your country yet.
MT5TransferSuspension	We are still processing your transfer. Please try again later.
MT5TransfersLocked	It looks like your account is locked for MT5 transfers. Please contact us for more information.
MT5WithdrawalError	error code is MT5WithdrawalError
MT5WithdrawalSuspended	Withdrawals are currently unavailable. Please try again later.
MT5ZeroSpreadNotAllowed	MT5 Zero Spread [_1] account is not available in your country yet.
PoBoxAddressMT5	Physical address is required to create an MT5 account. Please contact our Customer Support team.

P2P

Error Code	Message
ActivePaymentMethodRequired	At least one active payment method is required.
AdvertContactInfoRequired	Please provide your contact details.
AdvertCounterpartyIneligible	You do not meet the advertiser's requirements for placing an order on this advert.
AdvertFixedRateNotAllowed	Fixed rate adverts are not available at this time.
AdvertFloatRateNotAllowed	Floating rate adverts are not available at this time.
AdvertInfoMissingParam	An advert ID must be provided when not subscribing. Error for no id or subscribe.
AdvertIsDisabled	This ad is currently unavailable. Please choose another ad or check back later.
AdvertMaxExceeded	You've reached the maximum ad limit. Please deactivate some ads.
AdvertMaxExceededSameType	You've reached the maximum of [_1] active ads for this currency pair and order type. Please delete an ad to place a new one.
AdvertNoPaymentMethod	This advert has no payment methods. Please add at least one before activating it.
AdvertNotFound	We can't find the ad. Please review the details or try another ad. Get info for non-existent advert.
AdvertOwnerNotApproved	This advertiser has not been approved yet. Please choose another advertiser.
AdvertPaymentInfoRequired	Please provide your payment details.
AdvertPaymentMethodNamesNotAllowed	Payment method names cannot be provided for sell ads. Please provide saved payment methods.
AdvertPaymentMethodParam	Payment method field cannot be combined with other payment methods.
AdvertPaymentMethodRequired	Please add a payment method to this ad.
AdvertPaymentMethodsNotAllowed	Saved payment methods cannot be provided for buy ads. Please provide payment method names.
AdvertSameLimits	Please change the minimum and/or maximum order limit for this ad. The range between these limits must not overlap with another active ad you created for this currency pair and order type.
AdvertiserBlocked	You cannot place an order on the advert, because you have blocked the advertiser.
AdvertiserCannotListAds	You cannot list adverts because you've not been approved as an advertiser yet.
AdvertiserCreateChatError	An error occurred (chat user not created). Please try again later.
AdvertiserNameRequired	Please provide your name. Cannot update the advertiser name to blank.
AdvertiserNameTaken	That nickname is taken. Pick another.
AdvertiserNotApproved	Before you can post an ad, we need to verify your identity. Please complete your identity verification at Deriv.com. Cannot update the advertiser information when advertiser is not approved.
AdvertiserNotApprovedForBlock	You can't block anyone because you haven't verified your identity yet.
AdvertiserNotApprovedForOrder	Before you can place an order, we need to verify your identity. Please complete your identity verification at Deriv.com.
AdvertiserNotEligibleForLimitUpgrade	You are not eligible for P2P buy and sell limit upgrade. Please contact our Customer Support team for more information.
AdvertiserNotFound	We can't find the advertiser. Please review the details and try again. Get info of non-existent advertiser.
AdvertiserNotFoundForChat	You may not chat until you have registered as a Deriv P2P advertiser.
AdvertiserNotFoundForChatToken	This account is not registered as a Deriv P2P advertiser.
AdvertiserNotFoundForOrder	You are using an old version of this app, which no longer supports placing orders. Please upgrade your app to place your order.
AdvertiserNotListed	This advertiser is currently inactive. Please check again later or choose another advertiser.
AdvertiserNotRegistered	Please apply to be an advertiser. If you've already applied, please contact our Customer Support team. Update non-existent advertiser.
AdvertiserRelationSelf	You may not assign your own Advertiser ID as favourite or blocked.
AdvertiserScheduleAvailability	The advertiser's scheduled availability does not allow placing an order on this ad at this time.
AlreadyInProgress	Order is in progress. Changes are no longer allowed.
AlreadyRegistered	You are already an advertiser.
AuthenticationRequired	Submit your proof of address and identity before signing up for Deriv P2P.
BelowPerOrderLimit	Minimum ad order amount is [_1] [_2]. Please adjust the value.
BlockAndFavouriteNotAllowedTogether	You can't block and follow the same advertiser(s): [_1].
BlockAndUnblockNotAllowedTogether	You can't block and unblock the same advertiser(s): [_1].
BlockTradeDisabled	Block trading is currently unavailable. Please try again later.
BlockTradeNotAllowed	You're not eligible for block trading. Contact our Customer Support team for more information.
BlockingFavouriteAdvertiserNotAllowed	You can't block these advertiser(s) because you are currently following them: [_1].
ChatTokenError	An error occurred when issuing a new token. Please try again later.
ClientDailyOrderLimitExceeded	You may only place [_1] orders every 24 hours. Please try again later. Client daily order limit exceeded.
ClientScheduleAvailability	Your scheduled availability does not allow placing an order on this ad at this time.
CounterpartyNotAdvertiserForChat	Chat is not possible because the other client is not yet registered as a Deriv P2P advertiser.
CreateChatError	An error occurred when creating the chat. Please try again later.
CrossBorderNotAllowed	Only exchanges in your local currency are supported. Contact us via live chat to learn more.
DuplicateAdvert	You have another active ad with the same rate for this currency pair and order type. Please set a different rate.
DuplicatePaymentMethod	You have a payment method with the same values for [_1].
EscrowNotFound	Advertising for this currency is currently unavailable. Please contact our Customer Support team or try again later.
ExcessiveVerificationFailures	It looks like you've made too many attempts to confirm this order. Please try again after [_1] minutes.
ExcessiveVerificationRequests	Please wait for [_1] seconds before requesting another email.
FavouriteAndUnfavouriteNotAllowedTogether	You can't follow and unfollow the same advertiser(s): [_1].
FavouritingBlockedAdvertiserNotAllowed	You can't follow these advertiser(s) because you had already blocked them : [_1].
FloatRatePrecision	Floating rate cannot be provided with more than 2 decimal places of precision.
FloatRateTooBig	The allowed range for floating rate is -[_1]% to +[_1]%.
InvalidAdvertForOrder	It is not possible to place an order on this advert. Please choose another advert.
InvalidAdvertOwn	You cannot place an order for your own ad.
InvalidAdvertiserID	Invalid Advertiser ID provided.
InvalidAdvertiserIDsForBlocking	You can't block these advertiser(s) because you had already blocked them: [_1].
InvalidAdvertiserIDsForFavouriting	You can't follow these advertiser(s) because you had already followed them: [_1].
InvalidAdvertiserIDsForUnblocking	You can't unblock these advertiser(s) because you didn't block them before: [_1].
InvalidAdvertiserIDsForUnfavouriting	You can't unfollow these advertiser(s) because you didn't follow them before: [_1].
InvalidCountry	[_1] is not a valid country code or a country where P2P is offered.
InvalidDateFormat	Invalid date format.
InvalidFinalStateForDispute	This order is complete and can no longer be disputed. Invalid final state for dispute.
InvalidListLimit	Please enter a limit value that's greater than 0.
InvalidListOffset	The offset value cannot be negative. Please enter 0 or higher.
InvalidLocalCurrency	Invalid currency provided.
InvalidMinMaxAmount	The minimum order amount should be less than or equal to the maximum order amount. Please adjust the value. min_order_amount cannot be greater than max_order_amount.
InvalidOrderCurrency	Please select an ad that matches your currency.
InvalidOrderExpiryPeriod	Invalid order expiry period provided.
InvalidOtherPaymentMethodName	[_1] is similar to an available P2P payment method. Try entering a different payment method.
InvalidPaymentMethod	Invalid payment method provided: [_1].
InvalidPaymentMethodField	[_1] is not a valid field for payment method [_2].
InvalidPaymentMethods	Invalid payment methods provided.
InvalidReasonForBuyer	This reason doesn't apply to your case. Please choose another reason. Invalid reason for buyer.
InvalidReasonForSeller	This reason doesn't apply to your case. Please choose another reason. Invalid reason for seller.
InvalidScheduleInterval	The value [_1] is invalid. Period start and end values must be multiples of [_2].
InvalidScheduleRange	The end time of a period must be greater than the start time.
InvalidStateForDispute	Please wait until the order expires to raise a dispute. Invalid state for dispute.
InvalidVerificationToken	The link that you used appears to be invalid. Please check and try again.
MaxPerOrderExceeded	Maximum ad order amount is [_1] [_2]. Please adjust the value.
MaximumExceeded	Maximum ad limit is [_1] [_2]. Please adjust the value.
MaximumExceededNewAmount	Maximum ad limit is [_1] [_4], and [_2] [_4] has been used by existing orders, so the new amount will be [_3] [_4]. Please adjust the value.
MinPriceTooSmall	Minimum order amount is [_1]. Please adjust the value. Got error if min price is 0.
MissingPaymentMethodField	[_1] is a required field for payment method [_2]. Please provide a value.
NoCountry	Please set your country of residence.
NoCurrency	Please set your account currency. error code is NoCurrency.
NoLocalCurrency	We cannot recognise your local currency. Please contact our Customer Support team.
NotLoggedIn	Please log in to continue.
OpenOrdersDeleteAdvert	You have open orders for this ad. Complete all open orders before deleting this ad.
OrderAlreadyCancelled	You've already cancelled this order.
OrderAlreadyConfirmedBuyer	You've already confirmed this order. Please wait for the seller to confirm.
OrderAlreadyConfirmedTimedout	You've already confirmed this order, but the seller has not. Please contact them for more information. If you need help, contact our Customer Support team.
OrderAlreadyExists	You have an active order for this ad. Please complete the order before making a new one.
OrderChatAlreadyCreated	A chat for this order has already been created.
OrderConfirmCompleted	This order has already been completed.
OrderContactInfoRequired	Please provide your contact details.
OrderCreateFailAmount	An order cannot be created for this amount at this time. Please try adjusting the amount.
OrderCreateFailAmountAdvertiser	An order cannot be created for this amount at this time. Please try adjusting the amount.
OrderCreateFailClient	There was a problem in placing this order. [_1]
OrderCreateFailClientBalance	The amount of the order exceeds your funds available in Deriv P2P.
OrderCreateFailRateChanged	The rate of the advert has changed. Please try creating your order again.
OrderCreateFailRateRequired	Please provide a rate for this order.
OrderCreateFailRateSlippage	We're unable to create your order because the market rate has moved too much. Please try creating your order again.
OrderEmailVerificationRequired	We've sent you an email. Click the confirmation link in the email to complete this order.
OrderMaximumExceeded	Maximum ad amount is [_1] [_2]. Please adjust the value.
OrderMaximumTempExceeded	Maximum order amount at this time is [_1] [_2]. Please adjust the value or try after 00:00 GMT.
OrderMinimumNotMet	Minimum ad amount is [_1] [_2]. Please adjust the value.
OrderNoEditExpired	This order has expired and cannot be changed.
OrderNotConfirmedPending	Please wait for the buyer to confirm the order.
OrderNotFound	This order does not exist. Confirm non-existent order.
OrderPaymentContactInfoNotAllowed	Buy orders do not require payment and contact information.
OrderPaymentInfoRequired	Please provide your payment details.
OrderRefundInvalid	This order has already been cancelled.
OrderReviewExists	You have already reviewed this order.
OrderReviewNotComplete	This order can only be reviewed after it has been successfully completed.
OrderReviewPeriodExpired	It's not possible to give a review now. Reviews can only be placed within [_1] hours of successfully completing the order.
OrderReviewStatusInvalid	This order cannot be reviewed. It was not successfully completed.
OrderUnderDispute	This order is under dispute. Order is already under dispute.
P2PDepositsTransfer	As some of your previous deposits were made via P2P, the maximum you can transfer is [_1] [_2].
P2PDepositsTransferZero	As your previous deposits were made via P2P, transfers are not possible from this account.
P2PDepositsWithdrawal	As some of your previous deposits were made via P2P, the maximum you can withdraw is [_1] [_2].
P2PDepositsWithdrawalZero	As your previous deposits were made via P2P, you can only withdraw via P2P.
P2PDisabled	Deriv P2P is currently unavailable. Please check back later. error code is P2PDisabled.
P2PError	Sorry, an error occurred.
P2PLimitUpgradeFailed	There was a problem in upgrading your limit. Please try again later or contact our Customer Support team for more information.
P2PRestrictedCountry	Deriv P2P is unavailable in your country. Please provide a different account opening reason.
PaymentMethodInUse	This payment method is in use by multiple ads and/or orders, and cannot be deleted or deactivated.
PaymentMethodInfoAlreadyInUse	The [_1] details you entered are already in use by another advertiser. Use different details or contact us via live chat for further assistance.
PaymentMethodNotFound	The payment method ID does not exist.
PaymentMethodNotInAd	[_1] is not available as a payment method for this advert.
PaymentMethodRemoveActiveOrders	You have active orders on this ad, so you must keep these payment methods: [_1].
PaymentMethodRemoveActiveOrdersDB	You cannot remove payment methods used by active orders on this advert.
PaymentMethodUsedByAd	You can't delete this payment method because it's in use by these sell ad(s): [_1].
PaymentMethodUsedByOrder	This payment method is in use by the following order(s): [_1]. Please wait until it completes.
PaymentMethodsDisabled	The payment method feature is not available on P2P yet. Please check back later.
RateTooBig	Ad rate should not be more than [_1]. Please adjust the value.
RateTooSmall	Ad rate should not be less than [_1]. Please adjust the value.
RestrictedCountry	Deriv P2P is unavailable in your country. correct error code.
RestrictedCurrency	[_1] is not supported at the moment. error code is RestrictedCurrency.
ServiceNotAllowedForPA	This service is not available for payment agents. Payment agents cannot create orders.
TemporaryBar	You've been temporarily barred from using our services due to multiple cancellation attempts. Try again after [_1] GMT.
UnavailableOnVirtual	Deriv P2P is unavailable on demo accounts. Please switch to your real account. error code is UnavailableOnVirtual.

Account

Error Code	Message
APITokenError	[_1] is required.', 'new_token
ASK_FIX_DETAILS	MT5 is currently unavailable. Please try again later.
AccountHasPendingConditions	Please close open positions and withdraw all funds from your [_1] account(s). Also, notice if you have pending withdrawal requests, wait for those to be finalized first before proceeding.
AccountTypeMissing	N/A
Crypto2CryptoTransferOverLimit	Not verified account should not pass the crypto to crypto limit
Crypto2FiatTransferOverLimit	Not verified account should not pass the crypto to fiat limit
Fiat2CryptoTransferOverLimit	Not verified account should not pass the fiat to crypto limit
InputValidationFailed	Your password must be 8 to 25 characters long. It must include lowercase and uppercase letters, and numbers.
InvalidChecksum	The security hash used in your request appears to be invalid.
InvalidDemoAccountType	N/A
InvalidEmail	This email is already in use. Please use a different email.
InvalidRequestParams	Invalid request parameters.
InvalidToken	The token is invalid, requires 'admin' scope.
PasswordChangeError	We were unable to change your password due to an unexpected error. Please try again.
PasswordResetError	We were unable to reset your password due to an unexpected error. Please try again.
PermissionDenied	Wallet account creation is currently suspended.
RealToVirtualNotAllowed	Transfer between real and virtual accounts is not allowed. MT5 demo -> real account transfer error code
ReasonNotSpecified	Please specify the reasons for closing your accounts.
SetSelfExclusionError	Please provide at least one self-exclusion setting.
SocialBased	Sorry, your account does not allow passwords because you use social media to log in.
SuspendedDueToLoad	The system is currently under heavy load, and this call has been suspended temporarily. Please try again in a few minutes.
TokenDeleted	No token found
UnknownLandingCompany	Unknown landing company.
UserAlreadyVerified	User is already email verified.
TransfersBlocked	Transfers are not allowed for these accounts.

Application

Error Code	Message
ApplicantError	Cannot create applicant for [_1].
MissingPersonalDetails	Update your personal details.
ServiceUnavailable	The requested service is unavailable at the moment.
TokenGeneratingError	Cannot generate token for [_1].
UnsupportedCountry	Country
data_validation.date_of_birth	Some details on your document appear to be invalid, missing, or unclear.
data_validation.document_expiration	Your document has expired.
data_validation.document_numbers	Some details in your document appear to be invalid, missing, or unclear.
data_validation.expiry_date	Some details on your document appear to be invalid, missing, or unclear.
data_validation.mrz	Some details on your document appear to be invalid, missing, or unclear.
data_validation.no_document_numbers	The serial number of your document couldn't be verified.
image_integrity.colour_picture	Your document appears to be in black and white. Please upload a colour photo of your document.
image_integrity.conclusive_document_quality	Your document appears to be invalid.
image_integrity.conclusive_document_quality.abnormal_document_features	Some details on your document appear to be invalid, missing, or unclear.
image_integrity.conclusive_document_quality.corner_removed	Your document appears to be damaged or cropped.
image_integrity.conclusive_document_quality.digital_document	Your document appears to be a digital document.
image_integrity.conclusive_document_quality.missing_back	The back of your document appears to be missing. Please include both sides of your identity document.
image_integrity.conclusive_document_quality.obscured_data_points	Some details on your document appear to be invalid, missing, or unclear.
image_integrity.conclusive_document_quality.obscured_security_features	Some details on your document appear to be invalid, missing, or unclear.
image_integrity.conclusive_document_quality.punctured_document	Your document appears to be damaged or cropped.
image_integrity.conclusive_document_quality.watermarks_digital_text_overlay	Your document contains markings or text that should not be on your document.
image_integrity.image_quality	The image quality of your document is too low. Please provide a hi-res photo of your identity document.
image_integrity.image_quality.blurred_photo	We were unable to verify your selfie because it's not clear. Please take a clearer photo and try again.
image_integrity.image_quality.covered_photo	We're unable to verify the document you provided because some details appear to be missing. Please try again.
image_integrity.image_quality.cut_off_document	We're unable to verify the document you provided because it appears to be damaged. Please try again.
image_integrity.image_quality.damaged_document	We're unable to verify the document you provided because it appears to be damaged. Please try again.
image_integrity.image_quality.dark_photo	We were unable to verify your selfie because it's not clear. Please take a clearer photo and try again.
image_integrity.image_quality.glare_on_photo	We were unable to verify your selfie because it's not clear. Please take a clearer photo and try again.
image_integrity.image_quality.incorrect_side	The front of your document appears to be missing. Please provide both sides of your identity document.
image_integrity.image_quality.no_document_in_image	We're unable to verify the document you provided because it appears to be a blank image. Please try again.
image_integrity.image_quality.other_photo_issue	We're unable to verify the document you provided because some details appear to be missing. Please try again.
image_integrity.image_quality.two_documents_uploaded	The document you provided appears to be two different types. Please try again.
image_integrity.supported_document	The document you provided is not supported for your country. Please provide a supported document.
visual_authenticity.digital_tampering	Your document appears to be invalid.
visual_authenticity.face_detection	Your document appears to be invalid.
visual_authenticity.fonts	Your document appears to be invalid.
visual_authenticity.original_document_present	Your document appears to be a scanned copy that contains markings or text that shouldn't be on your document.
visual_authenticity.original_document_present.document_on_printed_paper	Your document appears to be a printed copy.
visual_authenticity.original_document_present.photo_of_screen	Your document appears to be a photo of a device screen.
visual_authenticity.original_document_present.scan	We're unable to verify the document you provided because it contains markings or text that should not be there.
visual_authenticity.original_document_present.screenshot	Your document appears to be a screenshot.
visual_authenticity.picture_face_integrity	Your document appears to be invalid.
visual_authenticity.security_features	Your document appears to be invalid.
visual_authenticity.template	Your document appears to be invalid.

Cashier

Error Code	Message
ASK_AUTHENTICATE	Please authenticate your account. MF client needs to be fully authenticated
ASK_CURRENCY	Client has no default currency
ASK_EMAIL_VERIFY	Verify your withdraw request. Withdrawal needs verification token
ASK_FINANCIAL_RISK_APPROVAL	Financial risk approval is required
ASK_TIN_INFORMATION	Tax information is required for malatainvest
AmountExceedsBalance	Withdrawal amount [100.01 USD] exceeds client balance [100.00 USD].
AmountExceedsUnfrozenBalance	Withdrawal is 320.00 USD but balance 320.00 includes frozen bonus 20.00.
CashierForwardError	Verify your withdraw request.
CryptoConnectionError	An error occurred while processing your request. Please try again later.
CryptoInvalidCurrency	The provided currency [_1] is not a valid cryptocurrency.
CryptoMissingRequiredParameter	Missing or invalid required parameter.
InvalidCashierCurrency	This feature is unavailable for the provided currency: [_1]
InvalidCurrency	Returns correct error code if currency is invalid
InvalidRequest	Crypto cashier is unavailable for the provided currency.
JustificationAlreadySubmitted	You cannot submit another payment agent withdrawal justification within 24 hours. Error code for repeat submission
NoBalance	This transaction cannot be done because your
NotAuthentorized
TopupDemoError
UnhandledError	An error that is not handled here.
WithdrawalLimit	Withdrawal is 20.00 USD but balance 20.00 includes frozen bonus 20.00.
WithdrawalLimitReached	You
account_transfer	Crypto cashier is unavailable for the provided currency.

Trading

Error Code	Message
CTIDGetFailed	Failed to retrieve new or existing CTID.
CopyTradingWrongCurrency	Your account currency and trader currency must be same.
CurrencyRequired	Please provide valid currency.
CurrencyTypeNotAllowed	This currency is temporarily suspended. Please select another currency to proceed. error code is CurrencyTypeNotAllowed
DifferentLandingCompanies	Transfers between EU and non-EU accounts aren't allowed. You can only transfer funds between accounts under the same regulator.
FinancialAssessmentMandatory	Please complete your financial assessment. should complete F.A.
InvalidStakeLimit	Min trade stake should be lower than max trade stake.
InvalidTradeType	Invalid trade type: [_1].
MaximumAmountTransfers	The maximum amount of transfers is [_1] [_2] per day. Please try again tomorrow. limit applies to different account of same user
MaximumTransfers	You can only perform up to [_1] transfers a day. Please try again tomorrow. Daily Transfer limit - correct error code
NoAgeVerification	You haven't verified your age. Please contact us for more information. should be age verified
NoOldPassword	Old password cannot be provided until a trading password has been set. cannot provide old password yet
OldPasswordError	You've used this password before. Please create a different one.
OldPasswordRequired	Old password cannot be empty.
PasswordRequired	A new password is required
PlatformInvestorPasswordChangeError
PlatformPasswordChangeError	Due to a network issue, we
PlatformPasswordChangeSuspended	We're unable to reset your trading password due to system maintenance. Please try again later.
PlatformTransferAccountInvalid	The provided Deriv account ID is not valid. Non sibling cannot transfer
PlatformTransferBlocked	Transfers have been blocked on this account.
PlatformTransferCurrencySuspended	[_1] currency transfers are suspended.
PlatformTransferDemoOnly	Both accounts must be demo accounts.
PlatformTransferError	The transfer could not be completed: [_1] Insufficient balance
PlatformTransferNoVirtual	This feature is not available for virtual accounts.
PlatformTransferNocurrency	Please select your account currency first.
PlatformTransferOauthTokenRequired	This request must be made using a connection authorized by the Deriv account involved in the transfer. non oauth token not allowed
PlatformTransferRealOnly	Both accounts must be real accounts.
PlatformTransferRealParams	A Deriv account ID and amount must be provided for real accounts. from_account and amount needed for real account
PlatformTransferSuspended	Transfers are suspended for system maintenance. Please try later.
PlatformTransferTemporarilyUnavailable	Transfers between these accounts are temporarily unavailable. Please try later.
PlatformTransferWalletOnly	This feature is only available for wallet accounts.
TradingAccountCurrencyNotAllowed	This currency is not available. must use a valid currency
TradingAccountNotAllowed	This trading platform account is not available in your country yet. only svg countries
UserServiceFailed	There was a problem reading your user data.
CTraderAccountCreateFailed	There was an error creating cTrader account. Please try again later.
CTraderAccountCreationInProgress	Your account creation is still in progress. Please wait for completion.
CTraderAccountLinkFailed	There was an error linking created cTrader account. Please try again later.
CTraderAccountNotFound	No cTrader accounts found.
CTraderDemoTopFailed	Your cTrader demo account could not be topped up at this time. Please try later.
CTraderDemoTopupBalance	We cannot complete your request. You can only top up your cTrader demo account when the balance falls below [_1] [_2].
CTraderDepositFailed	The required funds could not be deposited to your cTrader account. Please try a different account.
CTraderDepositIncomplete	The deposit to your cTrader account did not complete. Please contact our Customer Support team.
CTraderDepositSuspended	cTrader deposit is currently suspended.
CTraderExistingAccountGroupMissing	Existing cTrader accounts missing group data.
CTraderExistingAccountLimitExceeded	Maximum allowed cTrader [_1] accounts per client exceeded. You can have up to [_2] cTrader accounts.
CTraderGeneral	This service is currently unavailable. Please try again later.
CTraderInsufficientBalance	Your cTrader account balance is insufficient for this withdrawal.
CTraderInvalidAccount	An invalid cTrader account ID was provided. Cannot transfer from real wallet to ctrader demo.
CTraderInvalidAccountType	An invalid cTrader account type was provided for account creation.
CTraderInvalidGroup	cTrader invalid group provided.
CTraderInvalidMarketType	An invalid cTrader market type was provided for account creation.
CTraderNotAllowed	cTrader account or landing company is not available in your country yet.
CTraderServerSuspended	This feature is suspended for system maintenance. Please try later.
CTraderSuspended	cTrader account management is currently suspended.
CTraderTransferCompleteError	The transfer completed successfully, but an error occurred when getting account details.
CTraderUnsupportedCountry	cTrader unsupported country code.
CTraderWithdrawalFailed	The required funds could not be withdrawn from your cTrader account. Please try later or use a different account.
CTraderWithdrawalIncomplete	The credit to your Deriv account did not complete. Please contact our Customer Support team.
CTraderWithdrawalSuspended	cTrader withdrawal is currently suspended.
ContractIsSold	Contract has expired.
ContractNotFound	This contract was not found among your open positions.
InvalidContractUpdate
InvalidUpdateArgument	Only a hash reference input is accepted.
InvalidUpdateValue	Please enter a number or a null value.
TooFrequentUpdate	Only one update per second is allowed.
Update is not available	Update of stop loss and take profit is not available at the moment.
UpdateNotAllowed	This contract cannot be updated once you've made your purchase. This feature is not available for this contract type.
UpdateStopLossNotAllowed	You may update your stop loss amount after deal cancellation has expired.
UpdateTakeProfitNotAllowed	You may update your take profit amount after deal cancellation has expired.
accumulator	ACCU is not supported.
multiplier	MULTUP and MULTDOWN are not supported.

Deriv X

Error Code	Message
DXDemoTopFailed	Your Deriv X demo account could not be topped up at this time. Please try later.
DXDemoTopupBalance	We cannot complete your request. You can only top up your Deriv X demo account when the balance falls below [_1] [_2]. expected error for top up virtual
DXDepositFailed	The required funds could not be withdrawn from your Deriv account. Please try a different account.
DXDepositIncomplete	The deposit to your Deriv X account did not complete. Please contact our Customer Support team.
DXExistingAccount	You already have Deriv X account of this type (account ID [_1]).[_2] error code for duplicate account.
DXGeneral	This service is currently unavailable. Please try again later.
DXInsufficientBalance	Your Deriv X account balance is insufficient for this withdrawal.
DXInvalidAccount	An invalid Deriv X account ID was provided. Cannot transfer from real wallet to dxtrade demo.
DXInvalidMarketType	An invalid Deriv X market type was provided for [_1] account creation.
DXNewAccountFailed	There was an error while creating your account. Please try again later.
DXNoAccount	You do not have a Deriv X account on the provided server.
DXNoServer	Server must be provided for Deriv X service token.
DXServerSuspended	This feature is suspended for system maintenance. Please try later. server suspended
DXSuspended	Deriv X account management is currently suspended. dxtrade suspended
DXTokenGenerationFailed	Token generation failed. Please try later.
DXTradeAccountExisting	Change of currency is not allowed due to an existing Deriv X real account.
DXTransferCompleteError	The transfer completed successfully, but an error occurred when getting account details.
DXWithdrawalFailed	The required funds could not be withdrawn from your Deriv X account. Please try later or use a different account.
DXWithdrawalIncomplete	The credit to your Deriv account did not complete. Please contact our Customer Support team.
DXtradeNoCurrency	Please provide a currency for the Deriv X account.
IncompatibleDxtradeToDxtrade	Transfer between two Deriv X accounts is not allowed.
IncompatibleDxtradeToMt5	You are not allowed to transfer to this account.
IncompatibleMt5ToDxtrade	You are not allowed to transfer to this account.